David Neeleman

And cities like Charleston, South Carolina, Huntsville, Alabama, vibrant, growing cities, you basically had to get on a plane and fly to a hub.

And so we're just taking people and bypassing hubs and going nonstop.

But doing it with luxury.

We're not really...

like a ULCC.

We offer first class.

We offer extra legroom seats.

We offer really low fares.

We have kind of a basic economy equivalent.

But then we have these bundles that people love to buy up.

And, you know, we've got the highest NPS score I've ever seen of any airline I've ever run.

So we are voted by Travel Leisure as the third best airline in the country, APEX number one airline.

So it's working.

It's this combination of

Getting you there for, when we started, I said, let's get you there twice as fast for half the price.

That's kind of our goal.

And do it with options to fly first class or extra leg room or have free Wi-Fi and a lot of things you don't see on a ULCC.

Well, you know, for a while it was the pilot situation, and that's totally been solved.

We have 1,200 applications for – we open it up and we have tons of applications.

You know, I think staffing at airports, we rely a lot on third-party people.