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David Royce

πŸ‘€ Speaker
2174 total appearances

Appearances Over Time

Podcast Appearances

The Home Service Expert Podcast
Psychology Tricks That Got My Business to $500M (David Royce)

Um, so yeah, over time it was just, there's a saying by Gandhi, uh,

The Home Service Expert Podcast
Psychology Tricks That Got My Business to $500M (David Royce)

The sign of a good leader is not how many followers one has, but how many leaders one creates.

The Home Service Expert Podcast
Psychology Tricks That Got My Business to $500M (David Royce)

And that's probably the most fulfilling thing to me, especially watching so many people who came into our organization, many of them early on, like first employees, and rose up into manager, regional manager, COO, all these different types of positions.

The Home Service Expert Podcast
Psychology Tricks That Got My Business to $500M (David Royce)

It's exciting to root them on.

The Home Service Expert Podcast
Psychology Tricks That Got My Business to $500M (David Royce)

We really try to have a great culture.

The Home Service Expert Podcast
Psychology Tricks That Got My Business to $500M (David Royce)

I read this book by Tony Hsieh, Delivering Happiness.

The Home Service Expert Podcast
Psychology Tricks That Got My Business to $500M (David Royce)

Yeah, it's a great book.

The Home Service Expert Podcast
Psychology Tricks That Got My Business to $500M (David Royce)

It's just this whole focus.

The Home Service Expert Podcast
Psychology Tricks That Got My Business to $500M (David Royce)

As we were scaling, it was really hard to kind of control everything, right?

The Home Service Expert Podcast
Psychology Tricks That Got My Business to $500M (David Royce)

Like you can't be in every location.

The Home Service Expert Podcast
Psychology Tricks That Got My Business to $500M (David Royce)

You can't just be a manager.

The Home Service Expert Podcast
Psychology Tricks That Got My Business to $500M (David Royce)

You have to be an operator and you have to hire really great people who are going to kind of follow out the culture that you wanted to create.

The Home Service Expert Podcast
Psychology Tricks That Got My Business to $500M (David Royce)

And so coming up with lots of different ways, everything from like hero stories to having like certain core values that you really actually focus on.

The Home Service Expert Podcast
Psychology Tricks That Got My Business to $500M (David Royce)

They're not just posted on a wall somewhere, but you're rewarding people, you're giving performance bonuses or whatever else based on those core values.

The Home Service Expert Podcast
Psychology Tricks That Got My Business to $500M (David Royce)

To me, that was the most exciting thing.

The Home Service Expert Podcast
Psychology Tricks That Got My Business to $500M (David Royce)

It's the thing I think that helps a business continue on and be really, really large and have people still feel good about attaching themselves to it.

The Home Service Expert Podcast
Psychology Tricks That Got My Business to $500M (David Royce)

I know of Todd.

The Home Service Expert Podcast
Psychology Tricks That Got My Business to $500M (David Royce)

It's funny because his building was located right across from us and Apto just leased the building that they used to have.

The Home Service Expert Podcast
Psychology Tricks That Got My Business to $500M (David Royce)

Oh, that's funny.

The Home Service Expert Podcast
Psychology Tricks That Got My Business to $500M (David Royce)

Because he built- That's how close we were, but I never actually- Yeah, yeah.