Dianna Booher

It's not like they go behind the scenes to make a decision and come out and announce it.

They actually lay their reasoning to you.

That is a sign that a way to build trust.

They give you trust.

If you're going to gain trust, you're going to gain trust.

All of those things are part of building trust that people sometimes don't think about.

And the second principle, you know, really has a lot to do with trust.

Even though I divided it into another category altogether, it really has to do with trust.

trust as well, which is you're trusting people's opinion.

I call it block communication sales.

If you're always into a monologue, you're always putting out information as opposed to collaboration.

For example, if you're a leader, you've got a team, you've got people working with you, and you say, I've decided to do so-and-so, and you've made a decision.

Maybe you thought of all the pros and cons of the situation, and you expect them to go along with it.

They don't have your reasoning, and they're not so quick to embrace it if you collaborate with them.

you explain the situation and you explain it like it's all done you know you've already made it you're to the end of the decision they're not going to buy into that nearly as well as if you toss it out as if it's not totally cooked sort of sick you know got three ingredients out but it's not a done recipe it's not the gourmet meal yet and you've read this is what i'm thinking here are the pros and the cons

What's your idea about them?

You know, do you have some input?

What kind of pushback are we going to get on this?

And you let people add to and build on your idea.

They're going to be much more committed.