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Dominic Edmonds

๐Ÿ‘ค Speaker
189 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1237 Why He Gave Up $5m Agency for Customer Data SaaS Play

So, no, I do rely on those relationships.

SaaS Interviews with CEOs, Startups, Founders
1237 Why He Gave Up $5m Agency for Customer Data SaaS Play

Yeah, I stepped fully away from the agency.

SaaS Interviews with CEOs, Startups, Founders
1237 Why He Gave Up $5m Agency for Customer Data SaaS Play

So growing at 30% a year on you.

SaaS Interviews with CEOs, Startups, Founders
1237 Why He Gave Up $5m Agency for Customer Data SaaS Play

I've got north of 500 customers.

SaaS Interviews with CEOs, Startups, Founders
1237 Why He Gave Up $5m Agency for Customer Data SaaS Play

We've been profitable for five years.

SaaS Interviews with CEOs, Startups, Founders
1237 Why He Gave Up $5m Agency for Customer Data SaaS Play

Yeah, life's good.

SaaS Interviews with CEOs, Startups, Founders
1237 Why He Gave Up $5m Agency for Customer Data SaaS Play

So when we started the business, we focused very heavily on the cart band piece because that was our entry to market.

SaaS Interviews with CEOs, Startups, Founders
1237 Why He Gave Up $5m Agency for Customer Data SaaS Play

But when we talk about being a behavioral marketing business, it opens it up much further.

SaaS Interviews with CEOs, Startups, Founders
1237 Why He Gave Up $5m Agency for Customer Data SaaS Play

So email is a channel.

SaaS Interviews with CEOs, Startups, Founders
1237 Why He Gave Up $5m Agency for Customer Data SaaS Play

And within that channel, you have cart abandonment.

SaaS Interviews with CEOs, Startups, Founders
1237 Why He Gave Up $5m Agency for Customer Data SaaS Play

Yours have post-purchase, cross-sell, up-sell, survey-based information.

SaaS Interviews with CEOs, Startups, Founders
1237 Why He Gave Up $5m Agency for Customer Data SaaS Play

But then we have the on-site channel, which allows us to engage the users throughout the shopping funnel, capture additional data, provide them with different points of entry to complete their purchase, etc.

SaaS Interviews with CEOs, Startups, Founders
1237 Why He Gave Up $5m Agency for Customer Data SaaS Play

That's a channel.

SaaS Interviews with CEOs, Startups, Founders
1237 Why He Gave Up $5m Agency for Customer Data SaaS Play

And then we have the SMS channel as well.

SaaS Interviews with CEOs, Startups, Founders
1237 Why He Gave Up $5m Agency for Customer Data SaaS Play

So that's really the way the business is structured at the moment.

SaaS Interviews with CEOs, Startups, Founders
1237 Why He Gave Up $5m Agency for Customer Data SaaS Play

Yeah.

SaaS Interviews with CEOs, Startups, Founders
1237 Why He Gave Up $5m Agency for Customer Data SaaS Play

It's sensitive-based stuff.

SaaS Interviews with CEOs, Startups, Founders
1237 Why He Gave Up $5m Agency for Customer Data SaaS Play

We're going through a great deal of opportunistic learnings within the business, and I

SaaS Interviews with CEOs, Startups, Founders
1237 Why He Gave Up $5m Agency for Customer Data SaaS Play

in the data marketing business, but there's a lot of sensitive information involved in that.

SaaS Interviews with CEOs, Startups, Founders
1237 Why He Gave Up $5m Agency for Customer Data SaaS Play

Yes, roughly speaking.