Donald Miller

So what we're going to do is we're going to say our critical action is we ask every single person eating, have you tried our world famous brownie? We're going to ask every, and so as soon as you make that a critical action, guess what's going to happen to your brownie sales? They're going to go way up.

So what we're going to do is we're going to say our critical action is we ask every single person eating, have you tried our world famous brownie? We're going to ask every, and so as soon as you make that a critical action, guess what's going to happen to your brownie sales? They're going to go way up.

So what we're going to do is we're going to say our critical action is we ask every single person eating, have you tried our world famous brownie? We're going to ask every, and so as soon as you make that a critical action, guess what's going to happen to your brownie sales? They're going to go way up.

So what we're going to do is we're going to say our critical action is we ask every single person eating, have you tried our world famous brownie? We're going to ask every, and so as soon as you make that a critical action, guess what's going to happen to your brownie sales? They're going to go way up.

So what we're going to do is we're going to say our critical action is we ask every single person eating, have you tried our world famous brownie? We're going to ask every, and so as soon as you make that a critical action, guess what's going to happen to your brownie sales? They're going to go way up.

So if you have three core values, three critical actions, and three key characteristics, your entire culture changes. If you go to Chick-fil-A, a fast food place in the American South, and they're spreading all over, and you say thank you, they say my pleasure. That's a critical action.

So if you have three core values, three critical actions, and three key characteristics, your entire culture changes. If you go to Chick-fil-A, a fast food place in the American South, and they're spreading all over, and you say thank you, they say my pleasure. That's a critical action.

So if you have three core values, three critical actions, and three key characteristics, your entire culture changes. If you go to Chick-fil-A, a fast food place in the American South, and they're spreading all over, and you say thank you, they say my pleasure. That's a critical action.

So if you have three core values, three critical actions, and three key characteristics, your entire culture changes. If you go to Chick-fil-A, a fast food place in the American South, and they're spreading all over, and you say thank you, they say my pleasure. That's a critical action.

So if you have three core values, three critical actions, and three key characteristics, your entire culture changes. If you go to Chick-fil-A, a fast food place in the American South, and they're spreading all over, and you say thank you, they say my pleasure. That's a critical action.

When somebody says thank you, a critical action is you say my pleasure, and you've positioned yourself as the servant of the person that you're actually talking to. in a humble way. Those are the sorts of things that create a culture.

When somebody says thank you, a critical action is you say my pleasure, and you've positioned yourself as the servant of the person that you're actually talking to. in a humble way. Those are the sorts of things that create a culture.

When somebody says thank you, a critical action is you say my pleasure, and you've positioned yourself as the servant of the person that you're actually talking to. in a humble way. Those are the sorts of things that create a culture.

When somebody says thank you, a critical action is you say my pleasure, and you've positioned yourself as the servant of the person that you're actually talking to. in a humble way. Those are the sorts of things that create a culture.

When somebody says thank you, a critical action is you say my pleasure, and you've positioned yourself as the servant of the person that you're actually talking to. in a humble way. Those are the sorts of things that create a culture.

And you need at least three critical actions that, one, stimulate your bottom line and help you achieve your economic objectives, and two, actually support and empower your culture to be defined.

And you need at least three critical actions that, one, stimulate your bottom line and help you achieve your economic objectives, and two, actually support and empower your culture to be defined.

And you need at least three critical actions that, one, stimulate your bottom line and help you achieve your economic objectives, and two, actually support and empower your culture to be defined.

And you need at least three critical actions that, one, stimulate your bottom line and help you achieve your economic objectives, and two, actually support and empower your culture to be defined.

And you need at least three critical actions that, one, stimulate your bottom line and help you achieve your economic objectives, and two, actually support and empower your culture to be defined.