Dr. Cliff Redford

It's happened.

So every once in a while you say they give you a free coffee, right?

And you're like, well, that's not why I go there.

I have two comments for that.

One is that is absolutely why you go there.

The other thing is, that is not something to sneeze at or devalue.

We can think about that free coffee literally and abstractly, metaphorically.

The free coffee is regard for you

as a person right and and uh you feeling even for a instant like you're seen and known and that's like pouring a little bit of health into the top of your head and from my end i tip them the price of a full coffee so they just get extra money i end up paying the same amount of cash but it's that regard on both ends it's like okay you guys are getting a huge tip

No, the owner gets nothing because they get the big tip.

Well, the owner gets nothing.

Yeah, yeah, that's right.

Yeah.

So, but, but, you know, this, this kind of thing.

is exactly how your daily life works all the time.

And it even works sometimes with strangers.

I'll tell you a really fascinating story very quickly, a study.

You can watch people walking through doors, right?

This is a fascinating study.

You just observe people walking through doors.