Dr. Darryl Stickel

Those personal relationships are actually really important.

And the levers I think about, particularly when it comes to uncertainty, uncertainty comes from us as individuals and from the context we're embedded in.

Right?

The rules of the game.

And so...

I encourage people to be really mindful of how they structure things, how they manage the context.

So what are the formal and informal mechanisms that they put in place?

Do they reward the right behaviors?

Do they evaluate people, not just based on their production, but based on how they contribute to the production of others?

And do we have a mindset around growth, learning, and development for everybody that's there?

And so that's the context piece.

When we start talking about, you know, the things that I control individually as a leader, there's benevolence, integrity, and ability.

And benevolence is just a fancy word that means having your back, having your best interest at heart.

And so, you know, a lot of times people will say, well, and this is, I'll give them some, a conversation they can start tomorrow.

Okay.

They can say, I heard this Yahoo from Duke talking.

And he gave me confidence that not everyone from Duke's an idiot.

There you go.

And he said that having people's best interest at heart or having their back is actually a strong way to build trust with them.

And I think I do that.