Dr. Jake Taylor Jacobs
speaker
1,094 appearances
2 recordings
1 series
first heard Jan 2026
last heard 24 Feb
Dr. Jake Taylor Jacobs’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 2 in all, peaking in Feb 2026 with 1.
Appearances
But here's what I've learned in over a decade of turnaround and with over 20 years that Sips Healthcare has spent in the space working in and around these departments, the limitation isn't real.
It's a belief.
It's just like IBM.
That belief is invisible to people trapped inside it.
The sterile processing director who tells you everything is under control isn't lying.
They genuinely believe it.
The metrics they track, turnaround times, volume process, productivity ratios, all look acceptable.
The fires get put out, the trades get processed, and the ORs keep running more or less.
They can't see what you see.
They can't see the surgeon's frustration.
They can't see the case delays that cascade through the OR schedule.
They can't see the cost overruns that show up on the CFO spreadsheet.
They can't see the quality risk that keep the CNO awake at night.
They're not hiding the truth from you.
They're hidden from the truth themselves.
And this is what I call operational blindness.
And it's the hidden force destroying healthcare operations from the inside out.
That was from our book, a segment from our book, Operational Blindness, page 24, 25.
And I want you to think about how your organization talks about SPD, not in official documents, in real conversations, in the hallway, in the leadership meeting, when the SPD director isn't there.
What do you have?
Showing 721–740 of 1,094 · page 37 of 55
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