Dr. Jake Taylor Jacobs

speaker

1,094 appearances 2 recordings 1 series first heard Jan 2026 last heard 24 Feb

Dr. Jake Taylor Jacobs’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months

Recordings per month over the last 12 months — 2 in all, peaking in Feb 2026 with 1.

newest first · ▶ plays the moment

The surgeons are complaining again.

The OR director is frustrated still.

Same organization, completely different realities.

How is this possible?

The answer is they can't see what you see.

The SPD director isn't lying to you.

They're not hiding problems.

They're not being defensive just to protect their job.

They genuinely don't know.

The metrics they have access to, turnaround times, volume, productivity, those metrics measure activity.

They measure what happens inside SPD.

But the symptoms you're experiencing as an executive, cost overruns, OR delays, quality risks, those are outcomes.

They happen outside the SPD downstream in the OR and the CFO's spreadsheets and the CNO's incident reports.

And there's no connection between the two.

The SPD director is measuring one thing, you're experiencing another, and nobody has built the bridge.

That will let them see what you see.

Here's a side note.

The SIP's hand, I don't have it on me right now, but our logo is literally the hand of upstream-downstream connection.

It is two hands actually shaking and working together.

That's the OR and that's SPD.

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