Dr. Jake Taylor Jacobs

speaker
1,094 appearances 2 recordings 1 series first heard Jan 2026 last heard 24 Feb

Dr. Jake Taylor Jacobs’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months
1 · Feb OctJan 26AprJulnow

Recordings per month over the last 12 months — 2 in all, peaking in Feb 2026 with 1.

Appearances

newest first · ▶ plays the moment
Every moment matters when you're trying to really win in the racing of cars.
So when we're looking at the racing of health, truly getting that person back to where they need to be, that patient, everybody plays a part and everybody's part is different.
But that's also OK.
But the health care parallel to IBM is that IBM's division managers had metrics that looked fine.
by their internal measures.
But customers were leaving.
Market share was collapsing.
The company was dying.
The internal metric said success.
The external reality said failure.
Same thing in healthcare.
SPD's internal metric say success.
The organization's experience says failure.
The metrics and the reality have become disconnected.
And because the SPD director can only see the metrics, they can only manage the metrics while the real problem goes unaddressed.
Now, let me pause here.
What I just described, this disconnect between internal metrics and organizational experience, this is the core of operational blindness.
And if you're an executive trying to understand what this is costing you financially, I put together a resource that goes deep on exactly that.
And it's called our operational blindness white paper.
It breaks down the hidden costs, the instrument damage, the premium labor trap, the revenue leakage, the quality exposure.
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