Dr. John Bates

And there's a lot of confusion right now.

Everything's about AI.

You've seen the SaaSpocalypse in the markets and lots of fear around, oh, you can just do everything with...

an LLM it's going to replace everything you know and maybe if you just feed your documents into an LLM that will just replace everything maybe you can just generate all the applications you need but the danger here and I think we're going to see this more and more of course unchecked

With just raw LLMs, you can get hallucinations.

So you can get things that aren't actually there in your documents.

You can get non-determinism.

So your processes will behave differently on... The same process will behave differently on different days, different moments.

And you can generate code that can't scale and might run into serious bottlenecks.

So, I mean, for me...

AI is clearly a massive game changer.

It's a new industrial revolution, but you've got to manage that trust piece.

So there's amazing promise out there.

You can ask questions in natural language.

You can generate new applications quickly.

You can use agents to replace or augment people, approving steps.

But you need to add things around this.

So you need governance.

You need one security model, one authorization model.

You need determinism.