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Dr. John Bates

๐Ÿ‘ค Speaker
119 total appearances

Appearances Over Time

Podcast Appearances

The Digital Executive
Dr. John Bates on AI, Document Intelligence, and Trusted Automation | Ep 1247

You need to make sure your automation behaves the same way every time with the same input.

The Digital Executive
Dr. John Bates on AI, Document Intelligence, and Trusted Automation | Ep 1247

So you need determinism in automation.

The Digital Executive
Dr. John Bates on AI, Document Intelligence, and Trusted Automation | Ep 1247

You need determinism in search.

The Digital Executive
Dr. John Bates on AI, Document Intelligence, and Trusted Automation | Ep 1247

So you want to make sure that there's no hallucinations in your search.

The Digital Executive
Dr. John Bates on AI, Document Intelligence, and Trusted Automation | Ep 1247

And the way that we do that is with a technique called retrieval augmented generation combined with vectorization so that you can add

The Digital Executive
Dr. John Bates on AI, Document Intelligence, and Trusted Automation | Ep 1247

real data from documents back into your search.

The Digital Executive
Dr. John Bates on AI, Document Intelligence, and Trusted Automation | Ep 1247

So you actually zero in on the right information rather than it cooking something up for you.

The Digital Executive
Dr. John Bates on AI, Document Intelligence, and Trusted Automation | Ep 1247

You need a highly scalable system.

The Digital Executive
Dr. John Bates on AI, Document Intelligence, and Trusted Automation | Ep 1247

So you're not going to just vibe code

The Digital Executive
Dr. John Bates on AI, Document Intelligence, and Trusted Automation | Ep 1247

the next generation document management system.

The Digital Executive
Dr. John Bates on AI, Document Intelligence, and Trusted Automation | Ep 1247

And it needs to be future-proof.

The Digital Executive
Dr. John Bates on AI, Document Intelligence, and Trusted Automation | Ep 1247

So you need to be able to have what I call composable AI, the ability to map into different large language models, even dynamically.

The Digital Executive
Dr. John Bates on AI, Document Intelligence, and Trusted Automation | Ep 1247

So you might send particular analyses, requests to a different L&M depending on the specialization.

The Digital Executive
Dr. John Bates on AI, Document Intelligence, and Trusted Automation | Ep 1247

And then finally, I like to think of sort of you need a checkpoint Charlie.

The Digital Executive
Dr. John Bates on AI, Document Intelligence, and Trusted Automation | Ep 1247

So if you are going to have agents to vibe code or agents to do certain things, you need to give them defined APIs to access this system so that you preserve trust, determinism, scalability, and the right routes, authorization through this.

The Digital Executive
Dr. John Bates on AI, Document Intelligence, and Trusted Automation | Ep 1247

the platform.

The Digital Executive
Dr. John Bates on AI, Document Intelligence, and Trusted Automation | Ep 1247

So these are just some of the things that I think you need to think about when you're embarking upon a next-gen document strategy.

The Digital Executive
Dr. John Bates on AI, Document Intelligence, and Trusted Automation | Ep 1247

Well, AI is clearly going to change everything, is changing everything, but it's a power that

The Digital Executive
Dr. John Bates on AI, Document Intelligence, and Trusted Automation | Ep 1247

And like any great power, rather than just let it loose unguarded, we need to have checks and balances around it to make sure it does bring in those trusts.

The Digital Executive
Dr. John Bates on AI, Document Intelligence, and Trusted Automation | Ep 1247

And I think that's the kind of role that enterprise companies are going to play, enterprise platforms anyway, in their own domains.