Dr. Maya Shankar

Anyway, so we're working on this water safety piece.

Anyway, so we're working on this water safety piece.

And I ended up flying to Flint, Michigan a few times to make sure that they're responsive to residents' needs.

And I ended up flying to Flint, Michigan a few times to make sure that they're responsive to residents' needs.

And then I realized, it hit me like a freight train, that the problem is so much deeper.

And then I realized, it hit me like a freight train, that the problem is so much deeper.

And it is the result of decades of disenfranchisement among residents.

And it is the result of decades of disenfranchisement among residents.

communities of color, decades of lying from the government towards communities of color, and that at the end of the day, the breach of trust between the government and its residents was at the heart of this challenge.

communities of color, decades of lying from the government towards communities of color, and that at the end of the day, the breach of trust between the government and its residents was at the heart of this challenge.

You know, the water quality was a symptom

You know, the water quality was a symptom

But the underlying issues were ferocious and deep and deeply problematic in the result of a lot of decades of systemic racism.

But the underlying issues were ferocious and deep and deeply problematic in the result of a lot of decades of systemic racism.

And so we were using behavioral science at the tail end of the administration.

And so we were using behavioral science at the tail end of the administration.

Obviously, a lot of these efforts got truncated after the 2016 election.

Obviously, a lot of these efforts got truncated after the 2016 election.

But to try to figure out strategies we could use to try and rebuild trust between residents and their government, but

But to try to figure out strategies we could use to try and rebuild trust between residents and their government, but