Dr. Maya Shankar

Only justified trust.

Only justified trust.

You know, if the government was sucking, then they shouldn't trust the government.

You know, if the government was sucking, then they shouldn't trust the government.

But to try to restore some semblance of trust because the government would actually take better action moving forward.

But to try to restore some semblance of trust because the government would actually take better action moving forward.

In general, I think

In general, I think

Getting people to change their behaviors in ways that align with their long-term goals is achievable.

Getting people to change their behaviors in ways that align with their long-term goals is achievable.

In fact, in many ways, my work in government was trying to do exactly that, which was, you know, you find a service member who wants to sign up for a retirement savings plan, but, you know, finds the options confusing or just hasn't gotten around to it because they're procrastinating.

In fact, in many ways, my work in government was trying to do exactly that, which was, you know, you find a service member who wants to sign up for a retirement savings plan, but, you know, finds the options confusing or just hasn't gotten around to it because they're procrastinating.

And then you can use these nudges to try to get them over the finish line.

And then you can use these nudges to try to get them over the finish line.

Changing people's minds is an entirely different beast.

Changing people's minds is an entirely different beast.

It's extremely hard for us to change our minds because we often attach our identities to our values and our opinions and our beliefs.

It's extremely hard for us to change our minds because we often attach our identities to our values and our opinions and our beliefs.

And we...

And we...