Dr. Paul Conti

And you have those things because you are human.

So now we're off to the races of helping because this applies to everyone.

And we're also doing justice to it.

You were saying before, I want to say also a real word of gratitude to your wife and to all people out there who are primary care medical providers.

It is so difficult to do that more than half of all complaints brought to physical health doctors are coming from a mental health origin.

So now they're trying to deal with physical health and mental health.

And you think your doctor said, oh, with this AI tool, I get 10 minutes back.

Why should a doctor ever have had 10 minutes of the 15 minute appointment taken by documentation?

Why should we as patients allow this to happen?

I think our primary care doctors are so put upon and we owe them a debt of gratitude for operating in a system that just inundates and buries them.

in paperwork, right, in numbers in order to just try and get their job done.

And then they're trying to take care of people in a single digit number of minutes to actually pay attention to them.

That is not fair to the primary doctors.

It is not fair to the patients, meaning it's not fair to any of us, right?

We may not all be primary care docs, but we're all patients at one time or another.

So to look at that and say, this doesn't work and the insurance systems within the rules we give them, they're going to do whatever they do to try and optimize and be a successful business.

The blame rests upon us as humans, as people who have accepted that this is how we're going to get our health care.

let alone that we're driving the primary doctors to greater mental illness, greater substance abuse, higher rates of suicide.

So yes, we're doing that to the demographic that's on the front lines of helping us.

And as we're doing that to them, we're ensuring that we as a population are not adequately understood and helped.