Dr. Rich Constantine

speaker

1,642 appearances 4 recordings 1 series first heard Jun 2026 last heard 14 Jul

Dr. Rich Constantine’s voice in public audio — every appearance, attributed to the second.

Trend

recordings per month · last 12 months

Recordings per month over the last 12 months — 4 in all, peaking in Jun 2026 with 3.

Appearances

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The Making of a Dental Startup · The Making Of Evelina Smiles | Branding, Marketing, and Building Something That Lasts with Josh Scott of Studio 8E8 · 16 Jun 2026 podcast

So you're almost better off if the patient has a consult there first and then there's something they just didn't like about it or they they're told that there's different providers rotating through they might not already s always see the same doctor.

And then they they end up finding somebody like you because they s they saw an ad and they come in much more prepared.

But that's where we lost a lot of our leads was that we didn't have our systems in place as far as having those financial conversations over the phone when we did some heavy spend marketing on all on X.

There's definitely a juggling act and there's gonna be some bumps for sure.

That's just how it is.

But we're gonna have our front desk start.

We have one front desk person starting in about a week and a half.

So it'll be a full month out from when we start seeing patients.

And that's basically to get them in learning the practice management software and then learning some of the systems that we've put in place to work with our practice management software that we talked about on a previous episode.

But like, you know, what when these conversations come up, what's going on for those missed calls?

Are those calls getting answered?

Yes, we have a service that's gonna answer them.

How far do those conversations go?

Before the patient will then be directed to either go to the website or call back at another time, like how far do those automated services get us?

Uh, from a financing standpoint, you know, what are our third-party financial arrangements that we can offer to patients when we're presenting these treatment plans?

What does our in-house membership plan look like?

How does that compare and how do we bring that up within the software so that we can compare their in-network pricing, our UCR fees?

Our membership plan so that we can create different options for the patient to see them through on getting the treatment that they want, that they need.

We're offering uh we're working with dental warranty.

What is dental warranty?

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