Dr. Shadé Zahrai

And she sat back and she said, it's done in a second and 34 years.

It's done in a second and every experience and everything that's in my head.

This is what happens when we lack agency.

I mean, Paul is showing us what it looks like to have a strong degree of agency.

When we lack agency, often what happens is we start to undervalue the skills and the strengths that we've developed because now they become easy for us.

They're no longer an effort for us, and so we forget the value that they can add.

We've come to equate, and I think this is a byproduct of the society that we live in, we've come to equate effort with value.

I must put in effort in order to be delivering something of value.

And if it comes too easily, then it's not a value.

But that's because your expertise becomes second nature to you, and then it becomes invisible to you.

Not only that, it can become invisible to other people.

Mm-hmm.

If you do something easily, like this situation, how can you design this logo that they ended up paying $1.5 million for?

How can you do that in a few seconds?

You have to spend months creating this design in order for us to pay you that money.

No.

We need to remind ourselves that we have an incredible track record of not only hard skills and tangible achievements, but what we call essence qualities.

the growth mindset, the curiosity, the persistence, the diligence.

And these are things that you develop not only at work, but importantly in life.

We forget when we're at work, and this used to happen to me all the time, and it happens to so many of the people in our programs, they start a new job and they, yes, they may not be able to do the things that they need to do in the job.