Drew Sheehan

that the different types of visitors that would come to your website would need.

So we look at categorically your early stage, people who are still just trying to find information, gathering information, those that really are trying to qualify you versus other people, those that want to contact you, just have different preferences for how they do so.

And then the biggest challenge being that the average small business who we cater to

They want to contact you, but frankly, if you're open 40 hours a week, the majority of the time you're not available.

And even when you are available during those business hours, it's very tough for a small business to support live chat.

And so my point is, in reference to the intercoms and the drifts of the world who do a wonderful job of building just a phenomenal product, I think for most small businesses, the challenge they have is,

Yeah, but what if I can't respond live to someone?

And you see Drift, who's gone the direction of the chatbot.

You see Intercom.

Yeah, absolutely.

Yeah.

Right.

So we take all those tools and instead of trying to hide them in different places or put them in different places in your website, we build all those different tools into one button.

And you can customize which tools you use.

Based upon your availability, you'll show different tools.

But ultimately, I think where we win or where we potentially stand out is

on forefront.

The first one is that we're easy to set up.

Within about 15 minutes, you can get a number of tools live on your website.

It's easier to support, as I mentioned.