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Ed Mylett

๐Ÿ‘ค Speaker
7725 total appearances

Appearances Over Time

Podcast Appearances

THE ED MYLETT SHOW
How to Deal with Difficult People Without Losing Yourself

The reason it's so important is because to really influence somebody,

THE ED MYLETT SHOW
How to Deal with Difficult People Without Losing Yourself

They have to trust you.

THE ED MYLETT SHOW
How to Deal with Difficult People Without Losing Yourself

And the way you do that is by building rapport with them.

THE ED MYLETT SHOW
How to Deal with Difficult People Without Losing Yourself

So one of the things I used to do incorrectly is I brought all this massive energy.

THE ED MYLETT SHOW
How to Deal with Difficult People Without Losing Yourself

You ever heard people say, you gotta bring the most energy.

THE ED MYLETT SHOW
How to Deal with Difficult People Without Losing Yourself

The highest energy person does win.

THE ED MYLETT SHOW
How to Deal with Difficult People Without Losing Yourself

But the way that you really influence somebody is by connecting with them and listening and then matching them physically and their tonality as well.

THE ED MYLETT SHOW
How to Deal with Difficult People Without Losing Yourself

So when I talk back with somebody, I listen for their tonality.

THE ED MYLETT SHOW
How to Deal with Difficult People Without Losing Yourself

I listen to the volume of their voice, the pace of their voice, how they speak.

THE ED MYLETT SHOW
How to Deal with Difficult People Without Losing Yourself

I begin to try to match by listening to them the words they use, the tonality they use, and the volume they use.

THE ED MYLETT SHOW
How to Deal with Difficult People Without Losing Yourself

If they use a certain set of words from time to time, if you were listening closely, if you then use some of those same words back to them, you connect.

THE ED MYLETT SHOW
How to Deal with Difficult People Without Losing Yourself

So this is a form of influence.

THE ED MYLETT SHOW
How to Deal with Difficult People Without Losing Yourself

If this person sort of repeatedly used the words

THE ED MYLETT SHOW
How to Deal with Difficult People Without Losing Yourself

Literally, literally, literally.

THE ED MYLETT SHOW
How to Deal with Difficult People Without Losing Yourself

You've heard that word three or four times.

THE ED MYLETT SHOW
How to Deal with Difficult People Without Losing Yourself

When I'm then gonna be saying my stuff back then to influence them, I'm gonna use the word literally.

THE ED MYLETT SHOW
How to Deal with Difficult People Without Losing Yourself

This is a connection word.

THE ED MYLETT SHOW
How to Deal with Difficult People Without Losing Yourself

It's part of the words they love.

THE ED MYLETT SHOW
How to Deal with Difficult People Without Losing Yourself

When I use words they love, I can influence them.

THE ED MYLETT SHOW
How to Deal with Difficult People Without Losing Yourself

This is a huge thing in influence, in closing, in moving people to make decisions that are best for themselves.