Emily Glazer
speaker
219 appearances
3 recordings
1 series
first heard Aug 2017
last heard Jan 2021
Emily Glazer’s voice in public audio — every appearance, attributed to the second.
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Appearances
In fact, I even spoke with one of my sources who said there's this huge internal spreadsheet at the bank with all the different merchants listed, and it's very clear that they're having trouble capturing them.
And that's sort of
something that inside the bank is discussed as a problem because it has not been able to anchor what it needs to get this product more off the ground.
It is a lot of money.
You know, when you put it in perspective, and this is sort of funny to say, it's still a drop in the bucket for a bank like JP Morgan Chase, but we
When we heard of this number in our reporting and it has not yet been reported, it's a lot.
And that could be anything from developers, designers, business, operations.
You know, it's a whole bunch of different factors, you know, technology that powers it that add up to the 100 million.
So, yes, it's a big question of they've invested a lot.
Why isn't it sticking?
And I think it all goes back to that fact that it needs merchants.
And that's what it was anchoring this product in.
And if it doesn't have the merchant, then it won't necessarily have the consumer to follow.
And then on the other side of things, as we've talked about, the consumers aren't really doing as much of these mobile payments yet.
So one of my sources described it to me as a chicken and an egg problem where you sort of need both to work to make it work overall.
And Chase is struggling on both ends.
So this was really interesting.
Jamie Dimon, he's the chairman and CEO of JPMorgan Chase.
He spoke in September at an industry conference, and one of the analysts that was interviewing him asked him about Chase Pay.
And his response essentially was that the jury is still out.
Showing 101–120 of 219 · page 6 of 11
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