Enrique Miranda Cardenas

It's a notoriously difficult process for veterans to claim disability benefits with the VA.

Nonprofits help vets do it for free, but a massive industry has emerged that charges huge fees.

Former Marine Enrique Miranda Cardenas got a bill for $12,000.

I said, don't be hounding me for stuff.

I said, and I don't feel that it's right for me to pay you what you're claiming that I need to pay.

A new bipartisan bill in Congress aims to stop these companies from using robo-dialers to flood the VA benefits hotline.

That's after an NPR investigation found that so-called claim sharks use vets' personal information to access VA systems.