Evan Bernstein

speaker

1,829 appearances 7 recordings 1 series first heard Apr 2026 last heard 13 Jun

Evan Bernstein’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months

Recordings per month over the last 12 months — 7 in all, peaking in May 2026 with 4.

Appearances

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The Skeptics' Guide to the Universe · The Skeptics Guide #876 - Apr 23 2022 podcast

It reads, companies are using AI to monitor your mood during sales calls. matched

And Zoom, the company Zoom, might be next. matched

Software makers claim that AI can help sellers not only communicate better, but detect the emotional state of the people that they're selling to. matched

So the idea is this. matched

Now, since the early days of the lockdown, many sales meetings have gone virtual. matched

And you can make the argument it was sort of heading in that direction prior to COVID, but at a much slower pace. matched

But here we are, 2022, and virtual sales meetings, they're here to stay. matched

While the tech of the Zoom call and other similar services allowed people in sales to stay employed... matched

It also hurried in this obstacle, which is inherent with the technology. matched

It's made it tougher than ever for salespeople to read the room, air quotes, and to use many of their interpersonal communication advantages of the in-person meeting. matched

So what's the best way to deal with a technical obstacle? matched

More technology, of course. matched

So enter artificial intelligence. matched

Let the AI help the salesperson analyze the, well, as they say, emotional state of potential customers. matched

And there are companies out there who are doing this and have been doing this actually for some time. matched

Sales and customer service software companies, including Unifor and Sybil, are building products that use AI in an attempt to help humans understand and respond to human emotion. matched

And here we go with Zoom. matched

They are planning similar features in the future of their product. matched

However, this has some people concerned. matched

Now, one of the companies I mentioned was Unifor and Tim Harris. matched

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