Frank Friedberg
speaker
57 appearances
1 recordings
1 series
first heard Jun 2024
last heard Jun 2024
Frank Friedberg’s voice in public audio — every appearance, attributed to the second.
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Appearances
Of course they do. I can switch to Google Docs and save money.
I don't have to buy it. I don't have to buy enterprise seat licenses for Office. I can buy Google Docs. SMBs think that way, but enterprises have to have Office.
They have every option to. Google's competing effectively in the Office space against Microsoft Office. Zoom is competing effectively against Teams. Like none of these businesses have a monopoly. Zoom, I would argue, is getting demolished.
What's the monopolistic lock-in? The amazing thing about SaaS is that there's no switching cost. There's no switching cost? What?
You're saving money if you stick with Microsoft. They're giving you a discount.
That's a theory. And if that's true, that should be prosecuted. I don't think that the idea- Which it was under the Microsoft Internet Explorer action. But that's the violating action. That's my point.
If at the end of the day, that sum is cheaper than you buying the alternative a la carte from third-party vendors, that is a great deal for you as a customer.
What we're talking about here is proactively keeping competition. And I think that creates a good competitive dynamic. But, you know, maybe I'm thinking two first principles on this.
Google Meet does not dominate market share.
But sorry, I'm giving you a counterexample to the point about bundling.
Or they had Google Wave or any of these other nonsense products that didn't work. I'm not calling Google Meat a nonsense product.
That's my point. And they've lost market share. They have not won market share by bundling.
And if you, as an entrepreneur, come up with a much better product than Google Meet, a VC will say, wow, we can go and blow up the side of the hull of that ship. I totally disagree with you.
Microsoft bought Skype how many years ago for $8.5 billion and then Zoom came around and blew that market up. And Zoom is a standalone, unbundled product and they totally dominated the market while everyone else has been doing bundling.
I would argue Figma, Adobe. Adobe has a bundling solution. If you guys have ever tried to sign up for Adobe or end your subscription, it's nearly impossible. Yeah, they just had action taken against them for that. They've got these insane practices. They make you buy everything to get access to one thing. And then Figma comes along and Figma... Figma kills the market.
They come in and they're like, we're a better product. Better markets do win even with bundling. That's my argument.
It doesn't compete with Photoshop. It competes with some of their other design programs, but that's anyway.
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