Fred Reichheld
speaker
474 appearances
1 recordings
1 series
first heard Jun 2026
last heard 19 Jun
Fred Reichheld’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 1 in all, peaking in Jun 2026 with 1.
Appearances
Thank you.
Great to be here.
Great question, and one I ask myself regularly.
I think the primary reason I've stayed at Bain all these years is it's assembled a group of really special people with values that I admire.
The whole firm was...
committed to this idea that our primary purpose is to help our clients succeed, to make our customers' lives better, solve their problems.
And that turns out to be a profitable strategy.
It's commercially successful, but it's more important.
I think it's a life enriching mission that when you serve others,
and get recognized and rewarded when you help other people succeed, that actually inspires energy.
So it's been financially great for me, but at this point in my life, we have more money than we'll ever be able to spend.
It's an energy and focus and what inspires you to keep working hard.
And it's that same idea that Bain is a platform that helps its partners do things that make them, their families, and their communities proud.
Well, I think people who are most innovative are the ones who are going to be the most successful.
And there are certainly lots of examples of building your own firm, but there's plenty of examples of working within firms or within communities, whether it's universities or think tanks, you have a broad range.
However,
You need the leverage of an organization to really have an impact in the world.
And the key is to make sure that you choose wisely an organization that fits your values and is full of people who aspire to similar life goals that are worthy of your loyalty.
and then make sure you help them succeed.
It's not so much about you succeeding.
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