Fred Reichheld
speaker
474 appearances
1 recordings
1 series
first heard Jun 2026
last heard 19 Jun
Fred Reichheld’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 1 in all, peaking in Jun 2026 with 1.
Appearances
And people have to take the time to read that.
Don't get artificial intelligence and delegate it to the statistics department or some computer.
Read it.
And the people who read it should feel the emotion of an enriched life or a diminished life.
And good people care about that.
Then my daughter...
convinced me, my daughter Jenny said, dad, we're using three questions, not two.
And I've seen great...
Jenny, you can't do this to me.
But she convinced me she had a question that deserves to be part of the canon.
So she said, our promoters, they tell us why they love us in that verbatim text.
But if we ask them, is there anything else we could have done to make your experience better?
They tell you good ideas that can innovate and make you even stronger.
And remember, your promoters, they're your biggest fans.
They want you to succeed.
You're a part of their personal brand.
brand because when you refer someone you're sharing your personal identity your your reputation with the brand it's a big deal and those people care about you and they want you to succeed so give them an option to give you their best ideas but but don't go past three there's just no way that customers should be answering five or ten questions
Yeah, Andy, he's been a supporter over the years and taught me a lot.
When I first met him, it was in, for my first book, I was trying to explain how his organization had grown
from a tiny little leasing business in St.
Showing 61–80 of 474 · page 4 of 24
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