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Gadi Shamia

๐Ÿ‘ค Speaker
200 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

And they usually do because either they don't find what they do exciting enough or they couldn't find themselves in a position where they can make the same impact they did in the early stages.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

And the worst situation is when a founder stays.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

And I know companies where two founders that didn't speak with each other and stayed all the way until the end.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

And this is devastating for the company.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

So it's really healthy for a company to be in a situation where a founder can actually say,

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

I've done, I've done a great job.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

I built this company and now I'm ready to take on, uh, you know, my next task or maybe be a CEO in a different company.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

Uh, it actually happened a year after I joined.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

No, it did break the million dollar AR, which was amazing to me.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

Seeing such a small team doing so well was, again, one of the other attractive points to talk to us.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

I think it was 20 people when I joined.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

And, you know, Tiago and the very few engineers we had really built a compelling product that spoke for itself.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

In the first two years of the company, or a year and a half after setting the product, because the product was actually sold maybe from the

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

mid-2013, even off of the first day of the company, Diago was the only salesperson.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

He was running around, positioning the product, showing it to customers, and was able to get remarkable brands to use the product.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

I came before the financing, so I actually met Tiago through my friend at Storm Ventures.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

I was in the ER at Storm Ventures seven, eight years ago, so a lifetime ago, and I'm still in very good contact with all the investors there.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

They told me, I think, in the midst of 2014 that I should meet Tiago.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

He's just an impressive guy.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

And I went on and met him.