George Kamide
speaker
99 appearances
1 recordings
1 series
first heard Sep 2024
last heard Sep 2024
George Kamide’s voice in public audio — every appearance, attributed to the second.
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Appearances
Even within the organizations, the language can become obscuring as to like, why? What does this piece of machinery do? What is it connected to? If it goes down, what's the plan and what is the impact? Again, I think it comes back to communication.
I've been on a kick all year trying to rebrand soft skills as vital skills. I think the reason we don't invest in them is because soft relegates it to this thing that like, it's just on you. You go develop your soft skills. Whereas these are the things that are also critical to making operations run more seriously.
Yeah, I've been following that new avian flu very closely because it's weird that it's showing up in cows.
Or sea lions.
Create the culture that allows people to feel comfortable to be like, I am really sick today and I shouldn't be coming. pay people to be sick as well. It would be really helpful. But that's a whole other conversation. Well, I mean, for example, you and I have both spent time in Japan. And the thing about Japan that I think is fetishized in the West is the idea of social harmony.
Don't get me wrong. It's amazing that people don't talk loudly into their cell phones on the train. But pushed into the extreme, that also means people are expected to be at work if they're sick, which is why Japan has always had a culture of wearing face masks even before COVID. You're sick. It is incumbent upon you not to disrupt social harmony by getting other people sick.
Also, people wear face masks because it's flu season. They don't want to get sick. But I mean, I had friends and students in Japan who were like full on feverish and they would show up at work and they were fine if they didn't work, but they had to like put their head on their desk and they, but they physically had to be there.
And I was like, I don't understand this paradox that to disrupt the social harmony would you to be absent. But when you go and touch all the hard surface in this office, and get more people sick, that seems like a productivity nightmare, right? I would rather you stay home, get well, and then come back. But yes, especially to the food supply, for sure. Please, for the love of God, stay home.
Yeah, a number of cultural and biological things there. You know, I think as humans, we have to continually make our peace with the fact that we are very bad at that kind of long stage planning. Yeah. From an evolutionary standpoint, like for all the tech we have, the hardware between our ears has unchanged for 100,000 years and probably no updates on the patching schedule anytime soon.
Which means like we are in these new, more complex systems and we're carrying that evolutionary baggage, which includes survival stuff, right? I mean, this has been shown repeatedly in like how to teach people how to even save for retirement. It's very hard to hold these things in the future. And so trying to plan for hypotheticals feels very difficult.
And so that's often why bad things have to happen before. And then everyone's like, Why? You know, like when the boat slammed into the pylon in Baltimore Harbor and just like took out a bridge instantly. You know, then there are all these articles about like those weren't made to withstand container ships of that size. It's like, oh, right.
Because when the bridge was built, we weren't shipping like that. And I'm sure somebody at some point said, hey, if we're going to renovate the harbor equipment to accept boats of this size, somebody probably raised a red flag. Like, you know, structurally, a lot of other things aren't made for this, but really hard to plan for that until it happens.
And now everyone's like, it's so easy to ask in retrospect, well, why hadn't it been fortified for whatever? I mean, how many times have we learned this with like earthquake architecture, right? It took a lot of people getting hurt.
The other thing is the, basically the social media brain. You know, we've been living with the last decade of being essentially rewired in our social behaviors to weigh in on everything. I personally find maybe one of the more liberating passages of Marcus Aurelius' meditations is simply the passage, you do not need to have an opinion.
That you is Marcus Aurelius talking to himself, emperor of Rome, arguably most powerful person on the planet at the time. But that is very liberating. You see stuff here like, I don't really need to weigh in there, but there's this reflex to do that. So this is, I guess, where I try to apply my wares. I'm not a technical operator, but I do understand culture.
And I think it's something that gets not enough attention because it's the mode through which we operate. So cybersecurity as an industry has a culture. Food safety has its own culture. And we're sort of operating between these layers at all times, sort of toggling between them. That's just how human society is constructed. But I do think being aware of that is very helpful.
You know, I think we would probably not have CISA were it not for Homeland Security. We would not have Homeland Security were it not for 9-11, right? So we had to kind of go through the disaster to think of new systems and ways to mitigate disaster. So I don't know what I'm trying to say, Kristen.
I'm trying not to say that it's going to take certain disaster for it to happen, but it might take a different reframing. To be able to like either tell it through a story that's relatable.
There's something that has to like pierce the cultural veil to make people think through these complex systems because just sort of screaming gets you labeled as like Chicken Little because it's just not evident to us. So it doesn't hit the radar.
This is whatever, moving on. Because it's also like, let's be honest about how complex these systems are. Like if you're like, it's cool. I got it unlocked. I did a tabletop exercise. Like it's fine. Like the thing that you're dealing with is insane. It is, I'm going to word this carefully. It's the most complicated system in history to date.
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