Glenn Lundy
speaker
108 appearances
1 recordings
1 series
first heard Apr 2025
last heard Apr 2025
Glenn Lundy’s voice in public audio — every appearance, attributed to the second.
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Appearances
I'm very empathic, right? I absorb people's emotions and energy. So I want people to smile and I want to bring them joy. And so for me, as I started to creep into this, just sharing pieces of my story that I was comfortable with, I started getting feedback from people saying, oh, that was inspiring for me or me too, right? Me too is the greatest two words you can ever hear on the good side.
Matthew McConaughey talks about it in his book, Green Lights, how he walked around with a monk for four hours and poured out all of his everything on his heart and the monk never said a word, right? And then when they got back to the place after walking for four hours, the monk just leaned in and said, me too. And just knowing,
that other people are going through things can be really comforting, right? So for me, it was a little bit of the story, a little bit of the story, a little bit of the story. Then I started hearing the me too, me too, me too, me too. This is helping, this is inspiring. And that led me to go deeper and deeper and deeper and deeper.
And I got to tell you, Heather, once you get it all out there, like... It's so freeing, man. It's just so freeing. And people can choose to like me, not like me, whatever. Last time I checked, I don't even know if they know anymore because it's grown so fast. There's like 14 billion people out there. So unless you piss off 13,999,999 people, you're never going to walk around this earth alone.
That's the way I look at it.
Yeah, so I went into a small dealership. So my now wife, she wasn't my wife at the time, but she got pregnant with my second child, her and I's first child, but my second child. And when she got pregnant at the time, I was running a free poker league here in Kentucky, right?
So I was in bars and restaurants till like four in the morning, every single night, all over the place and having a blast and making good money and doing all of those things. But it wasn't a healthy lifestyle whatsoever.
and met my wife she got pregnant and ultimately she told me i had to go get a real job like i had to be a big boy i couldn't be out till four in the morning playing poker games and so i decided that we would move to uh close to her parents so her mom could help with the with the baby and i would go back into the auto industry now i had done a season in the auto industry before
And that season for me was one where I moved up. I went through multiple promotions, but my company never grew around me. I was the only thing that really grew, but the company's numbers never really went anywhere. And it was a very toxic environment, but it was really all I knew was selling cars. It's all I'd done. I dropped out of college to go do that.
And so I knew I was going to get back in the industry, but I couldn't let the industry destroy me. Instead, With my newfound wisdom and knowledge, I knew that I could be the catalyst of change for a dealership, that I could make an impact on the industry versus the industry making an impact on me.
And so the mindset that I went in with, I went to a small store in a tiny town on population 9,600 people. I got to tell you, Heather, here comes this brown guy in a suit out here in the backwoods in the country. And they're all wearing like car hearts and flannels and, you know, smoking cigarettes in the showroom and doing all of these things.
And I went in and I just had this mindset that, hey, I've got to get into a position of power and influence. Because if I can get into a position of power and influence, I can start to really create change. And not for me. But for all of these people that are in this building, I can make an impact in their life. Right. I want to help. I want to serve those types of things.
And so I took all of the wisdom and knowledge that I'd been learning and started to apply it really with a people focus. So instead of most people build their businesses, they say, OK, I need money. I want profits. Right. So I'm going to go make money. money, then at some point they say, well, I could make more money if I had more customers, right? So they go, they start going for more customers.
Then at some point they go, oh, I could get more customers if I had more people, right? So it's normally money first, customer second, people third. That's normally the model for when we, when we start our own businesses. So I went in and said, I'm going to flip that upside down. Let's go people first,
And if we develop our people, that's going to draw more customers and the more customers will draw more money. Let's put money as the last priority instead of the first priority. And that was the shift we made. And nobody had really seen that in the auto industry. The auto industry was known for being profit first. Customers always right. Treat your employees like crap.
So we treated the employees like gold. They treated our customers like gold and it brought in profit. the gold. And that's what ultimately allowed us to completely expand, grow 800%, become the second largest used car franchise dealership in the United States of America in a tiny little town with 9,600 people. And it was all through developing our people.
That was fun. It was crazy. I wasn't expecting all of that, but really it is. It's the same principles, right? It's so funny. Like there's a book called the greatest salesman in the world by OG Mandino. And in one of the scrolls, it talks about how the principles never change, right? Strategies change, right? how we apply things, but the principles never change.
And so it really is very similar principles. There's an acronym that I remind myself of every single day, a great leader, right? A great leader takes the lead, L-E-A-D-D. And for me, that acronym, and I'd spell it L-E-A-D-D, two Ds, there's a reason for that. Because the L in lead stands for listen. We have two ears and one mouth. Your mama told you this.
You're supposed to listen twice as much as you speak. And I believe that's true of all great leaders. If you look in like African tribes, villages, so on and so forth, the chiefs of those villages, whenever they have a town hall or anything like that, they will always listen to what everybody has to say before they'll ever say a word. Always speak last. They listen first.
Because you can get so much information when we listen to people. It gives us direction on how to guide them, right? And so a great leader listens and then encourages. The E in lead stands for encourage. Now, when your intention is to encourage after listening, it changes the way you listen. See, a lot of times we listen to defend, right?
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