Godard Abel
๐ค SpeakerAppearances Over Time
Podcast Appearances
True.
And the other thing we do for the bigger companies is we have a contract concierge service.
Because to really make track work well, you also want to track the key contract terms, such as renewal dates, whatever kind of price uplift there might be.
And frankly, there isn't a great way to get all that data into a system without doing some contract entry.
So we have a contract concierge service.
That's also part of our paid solution.
And that can really help companies be more proactive in managing their whole SaaS and cloud service stack.
Yeah, I just say we're on both sides of that.
We just want people to be aware.
And I'm also an entrepreneur, right?
And I think that's key for a SaaS seller.
If you want to do that, you have to provide more value each year.
And obviously, I think some vendors do a great job of that, right?
But if you're not providing upgrades, more value each year, then yes, then the buyers, your customers will question that hard.
And for the buyers, we just want them to be aware and have that visibility because sometimes there are surprises, right?
And then nobody's looked at the contract and turns out there's like a 90-day opt-out.
And if you don't, there's whatever uplift there is.
And I think that's all fine as long as you're aware of it, as long as you feel like you're getting enough value.
But obviously, CIOs, CFOs don't want to be surprised.
And that's track to make sure that they have full visibility and they can be proactive.