Gokul Rajaram

speaker
1,839 appearances 2 recordings 2 series first heard Jan 2026 last heard 16 Mar

Gokul Rajaram’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months
1 · Mar OctJan 26AprJulnow

Recordings per month over the last 12 months — 2 in all, peaking in Mar 2026 with 1.

Appearances

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People are always like, oh, it's not making money.
Square Capital didn't make much money, but
It was very good for retention.
Some products are good for making money.
They're part of the profit pool, and some are good for retention.
Companies need to be very clear which are the profit pool products and which are the retentive products.
If you confuse the two, your teams don't know, and they're built for the wrong outcomes.
But the power of a multi-product portfolio and being able to have products with different goals, retention versus profits.
Square had negative gross margins for the first year, I think.
Negative gross margins.
It was the most operational of all four companies.
I thought I was a good operator.
When I got to Doordash, I really realized what operations means.
And so a lot of my philosophies around how to truly operate in a hard mode have been shaped by it.
It really was the epitome of, I think, how product and operations can work together in the physical world.
So how it shaped my investing philosophy is the kinds of people that came out of DoorDash, I just think they are excellent.
And I try to get them.
It's really around hiring.
It's around talent.
It's around taking really hard problems.
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