Greg Hawks

You're looking for emotional vulnerability in a social setting where people are talking freely, engaging with one another, where there's the cross-pollination of all departments.

That's a really great sign that things are going well in the organization.

Well, certainly.

I mean, you're right.

We don't want a presentation.

We don't want a canned presentation or something like that.

But that holiday gathering, if a leader will take five minutes to express gratitude, to acknowledge people's work from the previous year, a five-minute window to have a human moment of appreciation, that in itself is such an indicator and has such an impact