Greg Piotrczynski
๐ค SpeakerAppearances Over Time
Podcast Appearances
So it's 49.
so we haven't actually seen any churn on the customers who stayed with us over one month so obviously the first month is kind of a paid trial and some of the companies realized that the outbound sales process it's not for them but among the customers that were doing outbound sales before
We basically see no term.
So we lost one customer in October.
Okay.
Yes, that's true.
But on the other hand, it's really important to measure churn only after the first month.
Because as I mentioned, the first month, in my opinion, is just a test.
So it might not work out for the customer.
But if the customer is leaving you after the second month,
And that's dangerous.
Yes, that's true.
But on the other hand, also, you need to do a bit of experiments.
On the go.
So it's good to test new market segments, new market verticals and basically new profiles of the customers to find out if they are a good fit or not.
Got it.
And when you do outbound sales, there is no other way than just sending them emails, getting in touch with them, do the demo, onboard them to the tool and see if it's working for them.
We have about 14 developers.
So we are investing in the product and our sales team is 12 people right now.
So I would say that most of our headcount right now is focused on sales and development.