Guillaume Moubache
๐ค SpeakerAppearances Over Time
Podcast Appearances
So if, for example, if you look like at most companies, what they're saying at their tagline is like, put your sales on autopilots.
First of all, that's what they focused on.
We focused on the relationship and an implementation was our key differentiator.
So from day one, we implemented dynamic photos and videos that you could implement straight into your emails just to make the email more human.
And we started from the ground up in the product, building our product around that.
helping people, you know, like build warmer relationship, giving them tips within the product.
Right now, we're also going to start like putting some gamification within the task people have to do.
And because I think like sales is amazing for gamification because
the better you do actions and spend time on researching your prospects, the higher your booking rate is going to be.
And hence, your bonus will be higher as well.
So I think it's like literally the best place to have fun while doing something, you know, like and care about people.
And that's basically all the things we're implementing.
So small things within the platforms that makes it more human, like little comments whenever you're doing specific actions, et cetera, et cetera, just so people feel more comfortable.
and happier in their job also.
Are customers sticking once they start paying?
What's your revenue trend look like on a gross basis?
So for me, I don't think it's a question we can answer straight to the point just because I prefer answering in terms of persona and churn.
So basically sales team that are with more than five sales people, so from five to let's say 30 or 50, that's kind of our sweet spot.
And those people are not churning.
Like we have negative net MR churn, so something around like minus five, minus 6%.