Guillaume Moubache

You record videos in that group every day.

You engage with them.

How do you have so much time to stay so engaged with 8,000 customers?

Yeah, I'm not alone, first of all.

So I have a great team helping me out.

But I think for me, it has always been important that our users are really successful.

So I invest all my time and energy in that specific purpose and I don't do anything else.

So I try to say no to many things that are irrelevant to helping our customers.

And so my focus is very narrow.

What's like the number one thing that you get asked about that you have to just continue to decline over and over again?

I guess I keep helping.

I don't do that for all of our customers, but I keep

need you know for advice on how to set up you know their outbound pipeline so that's something where i'm doing like kind of like free consulting sessions uh depending on on some customers where i could just like spend maybe like either 20 minutes recording a video for a customer like going through his cold email templates see how things are set up all these type of things and always trying to help but i think it's also part of the dna of the team so now i'm

and it's easier to scale, I would say.

What does the team look like today?

How many folks?

So we were like 12 people when we reached 2 million in ARR, and in September 2020, we're going to be 19 people.

Okay, so 12 right now.

How many engineers?

engineer team is my two co-founder plus two more people and three more people now so it's five total five total interesting and do you have any quota carrying sales reps or no they're just they just focus on helping helping your customers