Hala Taha

I had a lot more conviction after that crisis.

And COVID wasn't the first crisis.

I mean, we had just kind of this like rolling wave of crises after COVID.

I think some of the skills that are underrated and underpracticed is learning.

listening and seeking to understand.

Often, as a leader, you want to... You are kind of asked implicitly and explicitly to know everything.

Yeah.

And to always have the right answer.

And that is completely...

a garbage idea.

Like if one person had all the right answers, this would be a really boring life.

You know, the whole point of working on something together is to get the best ideas, to distill an amalgamation of the best ideas, to get diverse thinkers and people around a table problem solving toward a better outcome.

And so I felt at first that I had to have all the right answers.

And when I became more confident, I was able to ask to A, say, I don't have all the answers and I wanna learn from different perspectives.

And it wasn't that I wanted to be told what to do.

but I actually wanted to take everybody's perspective, synthesize it and make the call, right?

And that's incredibly rewarding.

But I think often what happens is we either just make believe that we have the right answer

And we make a call or we have recency bias and we do what the last best idea was given to us, right?

We listened to the last person and go, okay, I'm going to do that.