Hannah (caller)

Like, can you take a ticket and then back up really fast?

And we're going to follow you out.

So this really nice person did agree.

They were like, okay.

We get ourselves all situated.

We're facing them.

They pull the ticket and they try to back up fast, but it just wasn't fast enough.

As soon as the arm sensed them going the opposite direction, it just went back down.

A lot of time at this point had passed.

I would say Katie's dad was the most panicked I've ever seen him.

I was possibly the clearest thinking person.

And usually I get really panicked, but he was so panicked that I was like, I have to not be panicking.

Katie at this point runs up to the front desk and she's like, we need someone to come down and disable this automation so we can get out.

She brings someone down.

He kind of stared at the situation and he was like...

Well, yeah, you shouldn't have driven in here.

This garage can only accommodate vehicles under six feet, whatever.

And we're like, yeah, we know.

We understand this is completely our fault.

We are not disputing that.