Heath Wells
๐ค SpeakerAppearances Over Time
Podcast Appearances
No, that would be terrible.
And so, you know, where we are is in terms of expansion, it's pretty solid.
You know, you could call, you know, 20, 30 something percent of our revenues is coming from there.
And then the rest is from new business.
But the reality is it's mostly greenfield.
And so we're just attacking it as hard as we can in the verticals we are in.
And it's not 30% expansion.
We're less than that.
And we have single digit churn.
Greater than 110% on a net revenue basis.
So again, you've got to look at when you're at our size and scale, you have to look at cohorts.
And so the SMBs,
there is just a natural attrition rate.
They go out of business, they wake up one morning, they decided they're not going to wholesale.
So that's something that, you know, it doesn't matter what you do.
There is just a natural attrition in those.
In the enterprise cohort, we haven't lost a customer this year.
And so it's just small downgrades.
Maybe they're
jettisoning a certain division or something like that.