Heather Haddon

speaker

69 appearances 3 recordings 1 series first heard Jul 2026 last heard 13 Aug

Heather Haddon’s voice in public audio — every appearance, attributed to the second.

Trend

recordings per month · last 12 months

Recordings per month over the last 12 months — 3 in all, peaking in Aug 2026 with 2.

Appearances

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WSJ What’s News · Trouble Scoring a Restaurant Reservation? Blame the Apps. · 13 Aug 2026 podcast

the frenzy is really for the people who want. voice-verified

that special table at the peak time at a certain restaurant. voice-verified

So if you are one of those people, it's gonna make finding one of these tables very hard. voice-verified

For restaurants, it means that they are increasingly voice-verified

having to juggle reservations coming from so many different platforms because all these different platforms are offering different perks or types of customers and so voice-verified

Increasingly to run a restaurant on this kind of level you need to voice-verified

Have someone who's handling all this technology for you because it's just become so much. voice-verified

Paying voice-verified

Restaurants know this is where people are going to book reservations and they need butts and seats. voice-verified

And if these are tools that are gonna help fill their seats at all hours of the day and weekends, then they need to pay those service fees to be able to make sure their restaurants are full. voice-verified

WSJ What’s News · What’s News in Earnings: The Restaurant Watchword Is Affordability · 5 Aug 2026 podcast

Hey, thanks so much.

Yeah, I'd say it's a mixed bag.

So the restaurant companies have been pumping out all these promotions since 2024, when people really started scaling back, going out to eat.

And McDonald's has been really front and center with this.

And the guy who said, we got to do something about this was Joe Erlinger, the U.S.

president.

And he's the one who

steered the introduction of the $5 meal deal and a lot of other promotions.

In the spring, they said, you know, we're going to add even more value to our menu.

We're going to offer this under $3 menu.

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