Horst Schulze

At 80?

If you stay in the hotel and work with me and correct it till it's 92 and keep it there, I'm fine.

But if it slips again, I said, Patrick, do me a favor, leave.

You know, when you start hoping.

Yeah.

Many things are data.

Customer satisfaction.

Employee satisfaction, economics, comparison.

The future indicator of business, it had to be above every very year ago.

The indicator a year ago was we have already, hypothetically now, a year ago today, we had for the year 1,000 reservation.

Today, I want to have more than 1,000 for the next year.

you understand i beat your prior best i fully get it yeah so so that that was one of them then measurement of course i looked what i looked at what was done what the business for last month did we live up to the budget how are we doing it according to the budget certainly i looked at the economics of course

I looked at the employee satisfaction.

We did only one survey, but it changed slightly by telephone calls from employees coming in and the satisfaction survey for employees changed.

I looked for one question in the employee survey that I insisted to be there that said, would you hire your mother?

Would you recommend your mother to work for our company?

If your mother looked for a job, would you recommend that she works for us?

That's what I did.

That's right.

If it was possible, I would recommend it.