Horst Schulze
👤 SpeakerAppearances Over Time
Podcast Appearances
When you start working, you get it in your hand.
You learn it.
Wait, that's what I wanted to say.
Okay, go for it.
So when we talk over that hotel, it was so strong a union.
It was the worst employee survey and the worst guest customer survey ever had.
New York.
This manager got into New York.
And the employees slowly adopted that.
I tell you how well he changed it.
Two years later, the union contract was due.
The employees insisted that the union adopt that.
That's a general manager who was leading his people, who were part of the people.
That's right.
The employees insisted on it.
So what did he do?
What did he really do?
And that's what I'm appealing to every work, every boss.
He offered them to be part of something.
Even Aristotle said, you cannot be fulfilled in life unless you have purpose and belonging.