Horst Schulze
👤 SpeakerAppearances Over Time
Podcast Appearances
Why wouldn't we offer that to our employees?
That is really my number one point.
Offer them purpose, offer them belonging.
Don't make them chairs.
My maitre d', the first one, remember the one?
When I left there after three and a half years, he said, come here, look me in the eyes, promise me you'll never go to work.
Promise me not to become a chair.
When I'm leaving, three and a half years later, when I was 17.
Yes, yes.
Promise me you'll become a chair.
Because if you just go to work for the functions that you fulfill, you're a chair, you're fulfilling a function.
You have to have a high intent.
The high intent is excellence in what you're doing.
Environment of belonging and purpose.
And purpose.
And again, he was relentlessly working on all process and continuing all.
He was constantly seeking, it's very important, very important here.
If a problem repeated itself, he was right away and said, okay, let's look at the process.
Let's find a root cause.
Why this process gone?