Horst Schulze
👤 SpeakerAppearances Over Time
Podcast Appearances
It's number 12 on this one here.
Capella, yeah.
And Capella.
Escort guests until they are comfortable with the direction and make visual contact with the destination.
Do not point.
Okay, this was number 16.
That was the most complimented from the guests, non-negotiable.
People are always saying, I asked the front desk, I came from outside and they walked me all the way there, I cannot believe it.
When I left, they eliminated that one because it costs money to take somebody away from the- Stop it.
The most complimented point by customers was eliminated.
And I understand where I come from because nobody quite understood how deep those feelings were.
You know, it was just, wow, that's what we do.
Nobody looked up for the analysis that was most complimented.
But altogether, who is rated number one today in the world?
Capella.
There's a company created afterwards.
Where's Ritz in that analysis?
26th.
And those are facts.
I can say facts here.