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Horst Schulze

👤 Speaker
2744 total appearances

Appearances Over Time

Podcast Appearances

Valuetainment
“I’m Working For Barbarians” - Ritz-Carlton Founder REFLECTS On His Culture Shock In America

First day I worked as a waiter, I had an order of fish order.

Valuetainment
“I’m Working For Barbarians” - Ritz-Carlton Founder REFLECTS On His Culture Shock In America

And I looked, where are the fish knives and the fish forks?

Valuetainment
“I’m Working For Barbarians” - Ritz-Carlton Founder REFLECTS On His Culture Shock In America

I had worked in the finest hotels in the world, mind you.

Valuetainment
“I’m Working For Barbarians” - Ritz-Carlton Founder REFLECTS On His Culture Shock In America

And they said, what is that?

Valuetainment
“I’m Working For Barbarians” - Ritz-Carlton Founder REFLECTS On His Culture Shock In America

And I came to a conclusion, I'm working for barbarians.

Valuetainment
“I’m Working For Barbarians” - Ritz-Carlton Founder REFLECTS On His Culture Shock In America

No fish knives, no fish fork.

Valuetainment
“I’m Working For Barbarians” - Ritz-Carlton Founder REFLECTS On His Culture Shock In America

Cannot be.

Valuetainment
“I’m Working For Barbarians” - Ritz-Carlton Founder REFLECTS On His Culture Shock In America

And I live, and they live in a situation where human beings shouldn't live with this heat.

Valuetainment
“I’m Working For Barbarians” - Ritz-Carlton Founder REFLECTS On His Culture Shock In America

I thought, I didn't know there was air condition.

Valuetainment
“I’m Working For Barbarians” - Ritz-Carlton Founder REFLECTS On His Culture Shock In America

You better believe it.

Valuetainment
“I’m Working For Barbarians” - Ritz-Carlton Founder REFLECTS On His Culture Shock In America

Yes.

Valuetainment
“I’m Working For Barbarians” - Ritz-Carlton Founder REFLECTS On His Culture Shock In America

So I called a friend of mine who worked in San Francisco as a waiter in a French restaurant.

Valuetainment
“I’m Working For Barbarians” - Ritz-Carlton Founder REFLECTS On His Culture Shock In America

And I said, I'm going back.

Valuetainment
“I’m Working For Barbarians” - Ritz-Carlton Founder REFLECTS On His Culture Shock In America

This is the barbarians.

Valuetainment
“I’m Working For Barbarians” - Ritz-Carlton Founder REFLECTS On His Culture Shock In America

They serve fish without...

Valuetainment
“I’m Working For Barbarians” - Ritz-Carlton Founder REFLECTS On His Culture Shock In America

How ridiculous can you be?

Valuetainment
“I’m Working For Barbarians” - Ritz-Carlton Founder REFLECTS On His Culture Shock In America

That shows you how silly we sometimes have beliefs, our beliefs that we set because the culture is sometimes very silly.

Valuetainment
“I’m Working For Barbarians” - Ritz-Carlton Founder REFLECTS On His Culture Shock In America

We have to look into it.

Valuetainment
“I’m Working For Barbarians” - Ritz-Carlton Founder REFLECTS On His Culture Shock In America

So I left there, took the bus to San Francisco, worked in San Francisco, started in a restaurant, but then I worked back in a hotel because I wanted hotels and worked for Hilton and afterwards joined Hyatt.

Valuetainment
“I’m Working For Barbarians” - Ritz-Carlton Founder REFLECTS On His Culture Shock In America

With Hilton, I was not long there, but then I went to the club and back to Hilton.