Horst Schulze
👤 SpeakerAppearances Over Time
Podcast Appearances
That's why we wear the right uniform.
That's why we groom right.
And that's why we look them in the eye no matter what we're doing.
It's a non-negotiable.
That's what we do.
We look them in the eye and say, good morning, sir, or good morning, ma'am.
How are you today?
Now, watch me.
Good morning, sir, or good morning, ma'am.
How are you today?
Welcome.
I'm role-playing that.
And I role-played how to talk to each other as employees.
Well, if I walk by, if I, we're working together and I walk, I want, I said, first of all, do you want a good work environment?
Oh, yes.
So, okay, now Patrick, the people in the environment are responsible for the work environment.
So I walked, I want a good work environment.
I walk by you and I say, good morning, Patrick.
How are you today?
And you may just say, uh.