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Horst Schulze

👤 Speaker
2744 total appearances

Appearances Over Time

Podcast Appearances

Valuetainment
“Don’t Give Orders, Give Purpose” - Ritz Carlton Founder WARNS Why Managers Lose Good Employees

tomorrow morning i do it again and pretty soon you will say good morning horse how are you i'm responsible i am responsible my work environment have you heard me all and everybody will say yes in the room orient the day of orientation is a very significant day you see we interview i interview you

Valuetainment
“Don’t Give Orders, Give Purpose” - Ritz Carlton Founder WARNS Why Managers Lose Good Employees

I really want you.

Valuetainment
“Don’t Give Orders, Give Purpose” - Ritz Carlton Founder WARNS Why Managers Lose Good Employees

The shop is open, but our orientation day is not for 10 days.

Valuetainment
“Don’t Give Orders, Give Purpose” - Ritz Carlton Founder WARNS Why Managers Lose Good Employees

So I'm going to say, Patrick, I'm going to put you on a payroll, but you cannot show up.

Valuetainment
“Don’t Give Orders, Give Purpose” - Ritz Carlton Founder WARNS Why Managers Lose Good Employees

You cannot.

Valuetainment
“Don’t Give Orders, Give Purpose” - Ritz Carlton Founder WARNS Why Managers Lose Good Employees

But if you show up, you're paid for the next 10 days, but that's the day you start working.

Valuetainment
“Don’t Give Orders, Give Purpose” - Ritz Carlton Founder WARNS Why Managers Lose Good Employees

Because I want you to have a significant emotional event when we do orientation.

Valuetainment
“Don’t Give Orders, Give Purpose” - Ritz Carlton Founder WARNS Why Managers Lose Good Employees

Stop it.

Valuetainment
“Don’t Give Orders, Give Purpose” - Ritz Carlton Founder WARNS Why Managers Lose Good Employees

Because if I let you before without having the proper orientation, I didn't use the significant emotion then to teach you the right behavior.

Valuetainment
“Don’t Give Orders, Give Purpose” - Ritz Carlton Founder WARNS Why Managers Lose Good Employees

I'm repeating the things I told you during the interviewing process.

Valuetainment
“Don’t Give Orders, Give Purpose” - Ritz Carlton Founder WARNS Why Managers Lose Good Employees

The orientations that David may teach you again.

Valuetainment
“Don’t Give Orders, Give Purpose” - Ritz Carlton Founder WARNS Why Managers Lose Good Employees

Here's how we behave.

Valuetainment
“Don’t Give Orders, Give Purpose” - Ritz Carlton Founder WARNS Why Managers Lose Good Employees

Here's how the guest is important.

Valuetainment
“Don’t Give Orders, Give Purpose” - Ritz Carlton Founder WARNS Why Managers Lose Good Employees

Here's how we treat each other.

Valuetainment
“Don’t Give Orders, Give Purpose” - Ritz Carlton Founder WARNS Why Managers Lose Good Employees

You are part of something.

Valuetainment
“Don’t Give Orders, Give Purpose” - Ritz Carlton Founder WARNS Why Managers Lose Good Employees

Let me put it this way.

Valuetainment
“Don’t Give Orders, Give Purpose” - Ritz Carlton Founder WARNS Why Managers Lose Good Employees

How are people being oriented?

Valuetainment
“Don’t Give Orders, Give Purpose” - Ritz Carlton Founder WARNS Why Managers Lose Good Employees

I can tell you.

Valuetainment
“Don’t Give Orders, Give Purpose” - Ritz Carlton Founder WARNS Why Managers Lose Good Employees

If you work somewhere, I can tell you how you were oriented.

Valuetainment
“Don’t Give Orders, Give Purpose” - Ritz Carlton Founder WARNS Why Managers Lose Good Employees

Everybody orients like that.