Horst Schulze
👤 Speaker
2744
total appearances
Appearances Over Time
Podcast Appearances
Valuetainment
“Steve Jobs Came To Learn” - Ritz Carlton Founder REVEALS What Apple Studied About Customer Service
First thing you saw, everything positive in your subconscious, so you feel positive about the rest.
PBD Podcast
Ritz Carlton Founder Horst Schulze | PBD #735
I came to a conclusion.
PBD Podcast
Ritz Carlton Founder Horst Schulze | PBD #735
I'm working for barbarians.
PBD Podcast
Ritz Carlton Founder Horst Schulze | PBD #735
No fish knives, no fish fork.
PBD Podcast
Ritz Carlton Founder Horst Schulze | PBD #735
And they live in a situation where human beings shouldn't live.
PBD Podcast
Ritz Carlton Founder Horst Schulze | PBD #735
My father joined the Nazi party because he had to work.
PBD Podcast
Ritz Carlton Founder Horst Schulze | PBD #735
My grandfather was a unique character, said if our son died, he will die too.
PBD Podcast
Ritz Carlton Founder Horst Schulze | PBD #735
You understand I cannot compromise that.
PBD Podcast
Ritz Carlton Founder Horst Schulze | PBD #735
You understand I'm getting upset.
PBD Podcast
Ritz Carlton Founder Horst Schulze | PBD #735
I said, there is no way this is horse's standard.
PBD Podcast
Ritz Carlton Founder Horst Schulze | PBD #735
And Daniel said, and don't come to work tomorrow.
PBD Podcast
Ritz Carlton Founder Horst Schulze | PBD #735
Come here to create excellence.
PBD Podcast
Ritz Carlton Founder Horst Schulze | PBD #735
Now, I didn't get that.
PBD Podcast
Ritz Carlton Founder Horst Schulze | PBD #735
I insisted, wherever we are, we're number one.
PBD Podcast
Ritz Carlton Founder Horst Schulze | PBD #735
And I told the general manager, will you accept that?
PBD Podcast
Ritz Carlton Founder Horst Schulze | PBD #735
What's your superpower?