Horst Schulze
đ€ SpeakerAppearances Over Time
Podcast Appearances
Partially because people moved, or we did make mistakes.
But when I make a mistake, now I have to...
This employee really didn't work out.
So let's look where we made our mistake and tweak our process.
Did we hire them wrong?
Did we orient?
If something go wrong, I have to go back and tweak my processes, not the employees.
And if I have those numbers, that means my processes, that says your processes are really screwed up.
Start over.
That's what that says to me.
Well, I look at general managers, roughly five or six.
No, 20 years at Ritz.
That's between Ritz and Capella.
So in 30 years.
Okay, so in 30 years you fired five GMs?
Oh, that was earlier, and I was working different.
I didn't fire a gentleman, but managers, a lot, yeah.
Okay, for example, I...
As a leader, we talk about delegating and so on.
What do you delegate?