Huyen Tran

speaker

136 appearances 1 recordings 1 series first heard Aug 2026 last heard 3 Aug

Huyen Tran’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months

Recordings per month over the last 12 months — 1 in all, peaking in Aug 2026 with 1.

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One Vision Podcast — Fintech, Banking, and AI with Theodora Lau · Building Faster with AI: Trust, Speed, and Ecosystem Thinking · 3 Aug 2026 podcast

change for us is, especially in the banks, is we're going to be able to prototype faster.

We're going to get quicker speed on testing and analyzing data and just gathering, you know, customer research.

And you're going to get all of that up front as opposed to

you know, just spending a lot of time thinking through your strategy and then building a product and then figuring out that something doesn't work in the product after you've launched, you're able to now like test and learn quicker and it'll become more iterative and you're able to experiment more, right?

So the cost of experimenting and prototyping is going to go down.

for the big organizations like banks.

And you're going to see that, you know, speed pick up.

And the other one I want to touch on is from a customer standpoint, you know, you're going to build products that have much higher expectations.

For example, you know, you'll hear a lot of people talk about customization, right?

And one example for a bank would be

You know, when you log on, customers might now expect, say, a credit card.

They might expect to see that, you know, what percentage, I'll just give an example, what percentage of my spending is on this category and how can I save more?

you know, or if you're shopping on Amazon, now when I buy a product on Amazon, I don't just expect to, when I search, right, I don't expect to just see the product there.

I also expect to see similar products with better pricing or better quality, right?

And, you know, I think you, the other piece that I think customers expect now from banks is

even more so than before is the level of security and trust, right?

With fraud cases going up with AI.

So as we build products, we're more mindful of the higher expectations from customers.

A hundred percent.

And that's where, right, the trust and that's where the trust comes in and the loyalty comes in.

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