Ian Piepenbrock
speaker
189 appearances
1 recordings
1 series
first heard Sep 2026
last heard 7 Sep
Ian Piepenbrock’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 1 in all, peaking in Sep 2026 with 1.
Appearances
So um yeah we barely scratched the surface but still I feel that in a in very little time we've already enabled so many things that that we couldn't do before.
Um
Another very cool example that I'm already using with our customers, with our subscription customers, is uh, you know, project board activity, right?
We use Trello to manage those we have joint Trello boards to to work with together with the customer.
So it's great to give them a snapshot of, you know, the productive the productivity and this and the pace of uh of you know of how we work, uh, you know, by by showing them
Okay, what's the current what's the average lead time of a card from start to finish?
Uh, you know, what's the average response time when a when a client drops a card with a new task?
How you know, how long does it take us to respond?
Of course for us to improve our service quality it's valuable, but also for the customer who's also very busy, it's very cool to have that context.
And again, I'm I'm you know it's just a couple of examples, but the
uh the examples uh could be you know infinite and um yeah I think it's cool that for this episode we we do a breakdown of sort of the the high over architecture.
Um let me share my screen here.
And that also means that we get to introduce Coco.
And there she is, meet Coco.
Uh so um yeah we have two slides prepared for this but uh Wes uh take it away uh you know uh
uh run us through the the architecture and the layers of this system.
Um
you know, you know why?
Because you know that's that's the whole problem that you have with everything is siloed.
So Fireflies has a glossary feature, right?
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