Indra Nooyi

You know, it's like Costco would have a unique packaging configuration, which was not really comparable to anything out there in the marketplace and why that was important for Costco.

You know, what is there thinking about how to manage the budget of a family, especially a family with two or three kids?

How do you think about that budget?

So, for example, we stood at a refrigerated shelf.

I remember in Portchester, the store, you know, walking in and he said, OK, Indra, you get to pick a product that I should put into the store.

Do you have an idea?

I said, yeah, I gave him an idea.

I'm not going to tell you what it was.

I gave him an idea.

And I thought, you know, in six months, it'll show up on the shelf.

Two weeks later, I go to the Costco store.

It's there.

How he got it done in two weeks, I don't know.

But it was a huge seller.

So I felt relieved.

But based on the draw of that consumer in that neighborhood, I thought this product would do very well.

But he listened.

You see that?

You see how you feel about the fact that the CEO wasn't just teaching, he's also learning from you.

And so I had experiences like that.